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Research and Development

Independent Study

The redesign focuses on health literacy, quality of service per payment, patient privacy and fraud reduction.

Medicare Summary Notice:

Redesign: Patient Report [pdf]
Original: Part B (page 1) [pdf]

Solution

  1. Compare payment costs for beneficiary services to State averages.
  2. Simplify language and layout of design.
  3. Replace social security number with an ID#.

Background

Every quarter, Medicare mails out a “Medicare Summary Notice”. This Notice lists medical services given, the fee charged by the doctor/hospital. A service or fee not covered by Medicare is paid by the beneficiary's private insurance or out-of-pocket. Medicare is a health insurance program of the U.S. government funded by tax payers.

Information Design: Medicare Patient Report